Frequently Asked Questions

FAQ

Do I need to make an appointment?

Yes! We want to be able to have the time and space to accommodate you and your guests, answering all your questions and helping you find your dream dress. We book up approx. 2-3 weeks in advance and you can book your appointment online for convenience.

What should I expect after I've booked my appointment?

Once you’ve booked your appointment with Bijoux Bridal (thank you!), we’ll send you a confirmation via text and email so you have all the details to hand. Plus, a link to your own online lookbook to view our in-store collections, and start saving your favourites.
A member of our team will then be in touch ahead of your visit to confirm everything and learn a little more about you, your style, and your wedding plans. This helps us prepare for your appointment, making the experience feel seamless and giving us more time on the day to focus on finding your dream dress.
You’re very welcome to arrive 5-10 minutes early to your appointment if you’d like to take a look at our gowns before your appointment begins.

What dress collections do you offer?

Whichever appointment you choose, you’ll have access to all three of our dress collections. Each one is designed to suit different timelines, styles, and ways of shopping – so you can find your dress in a way that feels right for you.
READY TO WEAR
Timeline: In stock – take home the same day
Price range: £499-£999
Our Ready to Wear collection features gowns available to purchase straight from the rail. These are current, carefully selected styles that you can fall in love with and take home immediately.
Perfect for: Brides with shorter timelines or anyone who loves the idea of saying yes and leaving with their dress the very same day.
QUICK DELIVERY
Timeline: Up to 12 weeks
Price range: £1200-£3000
Our Quick Delivery collection includes some of our most popular gowns, available with a much faster turnaround than traditional made-to-order dresses. You’ll still enjoy the experience of ordering a brand new gown, just on a shorter timeline.
Perfect for: Brides working to a tighter timeframe who still want a freshly ordered dress.
 
MADE TO ORDER
Timeline: Up to 24 weeks
Price range: £1200-£3000
Our Made to Order collection showcases our designer gowns, created especially for each bride. With the widest choice of styles, fabrics, and customisation options, this is where you can truly make your dress your own.
Perfect for: Brides who want the full designer experience and time to create something truly special.

How many guests can I bring?

You’re welcome to bring up to 4 guests with you to share in your special moment. We’ve carefully chosen this number to give you the perfect balance of support, space, and comfort, so you can feel completely at ease while making such a big decision. But if you would like to bring more, please let us know before you appointment date and we can do our very best to accommodate you.
And if there’s someone special who can’t be there on the day, don’t worry, you can still share the moment with them. If you choose from our Made to Order or Quick Delivery collection, when your gown arrives, you’ll be invited back for your Dress Reveal appointment, so they can celebrate with you then!

Do you offer storage for my dress?

Absolutely. We offer three thoughtfully designed after-yes care packages, which include options from secure dress storage to perfectly preserving your dress after your wedding.
Your stylist will talk you through these options on the day of your appointment, helping you choose the level of care that feels right for you and your dress.

What is the price range of your dresses?

Our dress prices vary depending on the collection you choose from, giving you flexibility based on your style, timeline, and budget.
Ready to Wear: £499-£999
Quick Delivery: £1200-£3000
Made to Order: £1200-£3000

Who should I bring to my appointment?

Finding your dream dress is a once in a lifetime moment! We want you to bring the people along, whose opinion you trust and need before committing to your dress. We always say it’s kind of like when your partner proposed, you were excited, overwhelmed and emotional and it’s a very hard moment to recreate so make sure your most important people are with you for your celebration!

Can I bring children?

Our space isn’t really ideal for toddlers or young children who love to run around and need your attention. It’s unrealistic to expect them to entertain themselves for two hours, especially when everyone’s focused on enjoying a special moment. We kindly ask that unless your child can sit quietly and stay entertained for the duration (usually 6years+), or they’re a small baby sleeping in a car seat or pram, please consider leaving them at home for a more relaxed experience for you and our other guests. Any children will also be counted in your guest numbers.

Which designers do you carry?

We are delighted to be one of the only stores in Scotland to stock these premier designers, all under one roof!

Stella York
Essense of Australia
EveryBody/EveryBride Plus Size Collection
Justin Alexander
Justin Alexander Signature
Maggie Sottero
Sottero and Midgley
Milla Nova (Exclusive Glasgow Stockist)
Morilee
Veni Infantino
Abella (Exclusive West of Scotland Stockist)
Allure Couture (Exclusive Glasgow Stockist)
Allure Romance
Disney Fairy Tale Wedding Dresses (Exclusive West of Scotland Stockist)
Tania Olsen (Exclusive Scottish Stockist)
Maya Bella (Exclusive Scottish Stockist)

Should I wear specific underwear when trying on dresses?

A nude or ivory strapless bra can be helpful, but feel free to go without if that makes you more comfortable! For shaping undergarments, choose what feels best for you. We have a selection of 3.5-inch heels for you to try on with your dress as well.

What sample sizes do you have in store?

Our sample dresses range from UK sizes 10 to 36, and you can order your dress in the size that suits you best once you’ve found the one. Normally when shopping for bridal gowns you will try on gowns 1-2 sizes bigger than you would normally buy on the high street. We’re one of the largest stockists of mid-size and plus-size gowns, so you’ll have plenty of beautiful options to try!

Do you have dresses to suit my timeline and budget?

Yes! Our collections are thoughtfully designed to suit a range of timelines and investment levels, so you can choose what works best for you.

Ready to Wear – available immediately, £499-£999
Quick Delivery – up to 12 weeks, £1200-£3000
Made to Order – up to 24 weeks, £1200-£3000

Whichever route you choose, you’ll have access to beautifully curated gowns and expert guidance to help you find the one.

How do I pay?

If you order with us, we require a 60% deposit at the point of ordering and then the remaining balance is not due until your dress is ready to ship to the store. If you choose any items from stock that you are taking home, this must be paid in full at the time of purchase.

What is the Bijoux Key?

The Bijoux Key is more than a memento, it’s a keepsake marking the unforgettable moment you say “yes” to your dress! When you find your perfect gown, you’ll hang your own Bijoux Key on our key wall, celebrating this new step in your bridal journey. When it’s time to collect your dress, you’ll take your key home with you as you unlock the next chapter in your life.

What are your opening hours?

Mon: Closed
Tue: 10:00 – 20:00
Wed: 10:00 – 17:00
Thu: 10:00 – 20:00
Fri :10:00 – 17:00
Sat: 09:30 – 17:30
Sun: Closed

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